Sales Operations Manager

Meet AppSumo

AppSumo is the first place entrepreneurs start. We help small businesses become Sumo-sized by promoting great software at awesome prices. We’ve helped launch thousands of top B2B tools like Mailchimp, Evernote, Intercom, and Dropbox just to name a few.

At AppSumo, we believe work doesn’t have to suck. We love helping entrepreneurs build a lifestyle they’re passionate about. And that includes you.

The foundation of our culture is treating teammates like adults. This is a place where we actually encourage you to have a side hustle and develop your career at AppSumo. You’ll learn everything about starting and growing a business here—and get paid to do it.

We’re on a mission to open the doors of entrepreneurship to everyone. You in?

Why this is your dream job:

As Sales Operations Manager, you’ll be digging into the data behind the sales performance of AppSumo and helping set the strategy for the continued growth of the company.

On the day-to-day, you’ll be:

• Overseeing and maintaining sales data in HubSpot and other software programs
• Tracking and analyzing key metrics, including pipeline growth, win/loss rates, and quota attainment
• Setting up dashboards and reports, both in CRM and beyond, to track sales operations and cross-functional efficiencies, and identify areas for improvement
• Owning the end-to-end process of tracking the sales funnel and operational metrics and delivering regular insights to the business; define and deliver techniques to improve the funnel performance for sales management
• Working with plus sourcing third-party partners to manage additional lead inflows and lead qualifications
• Creating accurate sales forecasts based on data analysis
• Analyzing sales data to identify trends and opportunities for improvement
• Designing and manage sales commission structures and incentive programs
• Ensuring accurate calculation and timely payment of commissions
• Developing and implementing training programs for new and existing sales reps
• Ensuring that all sales team members understand the tools and processes used
• Assisting in managing relationships with external vendors or partners related to sales

Past experience:

• 3-5 years of experience in sales operations as a subject matter expert with proficiency in creating reports, optimizing processes, training new hires, and managing dashboards
• Ability to understand high-level sales strategies, translate them into system and process requirements, and ensure execution and business impact
• Proficiency with HubSpot, PandaDoc, and AI software
• Proficiency with Google Suite and Microsoft Office
• Bachelor’s degree required; technical or business-related field preferred

The benefits:

• Health insurance through Blue Cross Blue Shield, plus vision, dental, life insurance, and mental health services for you and your loved ones
• 401(k) matching
• 100% remote work model
• Open vacation (PTO) policy (plan to make your Slack status a “🌴” at least one week per quarter)

Unique perks to take care of you:

• Flexible hours that let you start late or take that midday power nap
• Freedom to have a side hustle (we don’t treat that word like it’s Voldemort)
• Free access to all the software and tools in the AppSumo marketplace
• 100% hybrid work model—work from home or the office
• An invite to our annual all-expenses-paid company trip (think Costa Rican Resort, not teambuilding at Generic Corporate Venue #84)
• Free lunch once a week, all the gear you need and work that actually makes an impact

Full job listing: https://job-boards.greenhouse.io/appsumocareers/jobs/6782024